REALISING POTENTIAL
REALISING POTENTIAL IN HEALTHCARE

At Management Futures we give people the confidence and skills they need to perform at their very best.

Last year we were commissioned by the NHS North West Leadership Academy to pilot a series of two-day Intensive Coaching Skills programmes for Clinicians at Salford Royal NHS Foundation Trust, Lancashire Teaching Hospitals Foundation Trust and Cumbria NHS Foundation Trust. 

We worked with clinicians from a range of specialisms including Neurosurgery, Spinal Surgery, Psychiatry, Paediatrics, Dermatology, Cardiology, Gastroenterology, Anaesthetics and Renal.

Our aim was to find out how effective coaching skills could be in helping clinicians to improve their performance with patients, colleagues, teams and those who they manage or supervise. 

Participants were asked for feedback at the end of two days and were then recontacted after eight weeks to see if they had been able to make use of the skills. We also asked for their thoughts about the potential for coaching and what may be needed to support any future activity.

Just a note to thank you for last week. I think medics are usually pretty tough on softer topics like coaching - surgeons tougher still - and brain and orthopaedic surgeons the toughest. It is a credit to you both that the feedback was uniformly excellent.

J B Williamson Consultant in Spinal Surgery, Chair of Division of Neurosciences and Renal Medicine

The general skills are very helpful during interactions with patients – especially when talking about lifestyle change (alcohol, smoking, etc) – and has proved a better approach than a medical-paternalistic approach which we tend to default to. I have used the coaching approach with great success with a trainee who has been struggling with career choice and also a staff member who reports to me in a management role and is in difficulty.

Dr Sara Barton Consultant Acute Medicine

I really enjoyed the programme...It challenged my thinking and I learnt a new skill, which benefited me personally and [also helps] colleagues and students who approach me with specific problems. I have changed tack (or at least am trying to change) from advice to coaching, which I believe leads to more constructive, sustained change...Seriously consider doing the course – it is very worthwhile.

Dr Niamh Collins Speciality Doctor Emergency Medicine

Worth every minute/penny and it should be mandatory for consultants/senior staff initially before ensuring that all staff have some degree of understanding.

Dr Richard Warner Consultant Acute Physician & Gastroenterologist