Feedback: do you really want to raise performance?
One of the 'taken for granteds' of organisational life is the importance of feedback. In fact, it sometimes seems that feedback is given purely because feedback is given. And behind this are a series of assumptions about what feedback is, why we give it and what is its purpose.
For example, there is frequently an assumption that giving feedback is an important part of improving performance. There is an assumption that giving feedback periodically is the 'right' thing to do managerially, and as a member of staff it is right to expect it.
And like us, you've probably done workshops on how to give good feedback and you know that it should be behavioural, specific, etc. etc. But a big gap in this training is often about what is going on inside the recipient of the feedback, and in the wider context of work and possibly home life too.
This Learning Lab aims to offer deeper insights into what works and what does not work in feedback and what can be learned from the wealth of research and practice out there.
We will also share with you our current thinking on the 'Management Futures way' of thinking about and delivering feedback to colleagues: it's a journey we have embarked upon and it's a topic we have been researching and talking about for some time.
Whilst we will be sharing our own knowledge and experience, we are keen to encourage a ‘co-created’ feel to this Lab. So do join us in this conversation and please be ready to challenge some of your own assumptions and even your own practices.
What will you take away from this learning lab?
- Greater insight into the link between feedback and performance
- A keener sense of when and when not to give feedback
- A practical checklist to guide you in setting up feedback which will actually work
This session will be facilitated by Matt Driver and Julia Philpott, Head of Coach Skills Development and Head of Coaching for Management Futures, respectively. Both Matt and Julia combine an exceptional academic background with over 20 years of hands-on leadership development and coaching experience across public and private sectors.