Since 2010, we have partnered with King’s College Hospital to design and deliver a series of 3-day Mentoring Skills programmes to over 115 consultants and senior registrars.
At 170 years old, King’s College Hospital is one of London’s oldest, largest and busiest teaching hospitals, with a strong profile of local services. The hospital’s range of specialist services is available to patients across a wider catchment area - providing nationally and internationally recognised work in areas such as liver disease and transplantation, neurosciences, haemato-oncology and fetal medicine.
In collaboration with the Core Medical Training team, we created a Mentor Training Programme that offered experienced medical professionals an in-depth introduction to the foundations of good mentoring practice along with an opportunity to reflect on the value this would have in their roles.
They practiced non-directive tools and techniques that were directly applicable to their already complex roles and would assist them in their mentoring of colleagues in the hospital.
Engaging and interactive from the start, the sessions gave clinicians a sense of the value of creating good rapport and clear ‘contracts’ for mentoring sessions. We also underlined the importance of listening and feedback as well as defining strong goals with actionable outcomes for the trainees. The practical approach allowed the clinicians to ‘live into’ their mentor role and receive feedback from their peers and programme facilitators. By the end of day two, mentors were having powerful non-directive mentoring conversations and, with these newly acquired skills to hand, were tasked with organising a mentoring session with a trainee.
Six weeks later, clinicians attended the third day of the programme – where they were able to review their practice, share experiences and get feedback from facilitators and peers. They also had the opportunity to practice new tools – focusing on values – and spent time reflecting on the next steps in their mentoring practice.