How the Cliff Richard of Management Changed
My Life
By Matt Driver, Management Futures consultant
It-s
a name I-d heard often and for many years.
But I would have been hard pushed to summarise
quite why at the drop of a hat. My memory
was jogged by an FT article announcing Peter
Drucker-s 95th birthday. Ninety-five years
young in a very real sense.
In fact, uniquely for a management writer,
Drucker has published books in each of seven
decades from the 1930s to the 1990s. He-s
also written two novels. And the reason
he's hard to pin down is because other people
may now be taking the credit for much of
what he invented.
Take MBO - management by objectives - the
subject of much excitement 20-30 years ago.
It derived from his thesis that an organisation
needed objectives to focus its action. And
this theme still underpins much current
writing on management and motivation. You
may know about goal theory, performance
management- or the SMART acronym. They all
began with him.
Drucker was probably also the first to
distinguish effectiveness from efficiency
in business. Not the same he argued. And
his astute analysis spawned whole industries
around - leading versus managing, strategic
thinking and doing the right thing.
What about the balanced scorecard - widely
loved and even more widely hated. A really
useful business tool crassly misunderstood
and misused. Well, much of it can be traced
back to his thinking - for example the need
for organisations to foster, nurture and
measure innovation as well as the need to
apply a balanced array of financial measures.
The last few years have seen a search for
useful metaphors for management and leadership
in drama, art and music. Drucker early-on
recognised and built upon the parallels
between an orchestra and a business organisation
seeing the relationship between conductor
and musician as the model for that between
manager and staff.
And what is more -21st Century- than the
rise of the knowledge worker and the primary
importance of intellectual capital? Yes,
he foresaw this 35 years ago in his book
The Age of Discontinuity.
And the school of personal development,
360º feedback and learning in management
- he made early contributions on how to
maximise your preferred learning style and
the importance of self-diagnosis and self-knowledge
in order to manage an organisation effectively.
So thank you Peter Drucker. I'd forgotten
how much of a prophet you had been. Other
management gurus like Warren Bennis see
you as the founder of management and hence
the management book . To which I must add
the management course - because without
you, sirI wouldn't have a job.
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