We at Management Futures spare
no effort, hardship or expense in our
relentless search for the leadership
holy grail! Picture your present correspondent
for example, cold cerveza in hand, sitting
on a sunny-evening balcony in Madrid
earlier this year, reflecting deeply
on the lessons dispensed by the likes
of Covey, Peters, De Bono, Ohmae, Senge
and Giuliani at the Spanish management
symposium. It’s a tough job ...
Truthfully, what struck me most
about all the presentations in Madrid was
the close juxtaposition of highly innovative,
daring and pathfinding ideas with what could
be described as moral, philosophical and
spiritual elements – ‘old wisdom’
if you like.
For example, Stephen Covey (author of 7
Habits of Highly Effective People)
told us to leave a ‘Leadership Legacy’.
He argues that in moving out of the industrial
era and into the information age there still
lingers in many organisations the idea that
you can apply an industrial-era model of
control to leading people who work with
knowledge, information and ideas.
Applying his ideas, this old kind of leadership
mindset is doomed because:
- People are now more rights-conscious
than ever before and will not accept coercion
from their organisational leaders
- In the private as well as the public
sector ethical managerial behaviour is
demanded by the public, both in serving
their community and in the way they manage
internally
- 24-hour saturation media coverage means
the behaviour of high profile leaders
is under constant critical scrutiny
- Workers demand more than just a living
– they want their jobs to give them
fulfilment and for their workplace to
reflect their ideals and values
The demand for morally authoritative leadership
exists at all levels. Just two small recent
examples:
- A recent press disclosure on pension
payments to former senior BBC executives
paints them in a bad light because it
suggests that their payments are unfair
as compared with rank-and-file BBC employees.
- Sven Goran Erikson is fast losing some
of his gloss as football statesman and
wonder-coach as successive affairs and
covert financial negotiations are dragged
through the press.
Meanwhile in the global sphere leaders
who have demonstrated moral and ethical
integrity retain respect – think Kofi
Annan, Gandhi or Mandela.
The demand is for leaders who lead not
only with vision and flair but also with
demonstrable moral integrity. The qualities
looked for are not esoteric or high concept.
They are eternal, universal, self-evident
principles like fairness, honesty, loyalty
and courage to do the right thing.
All purely ethical concerns aside, there
is a simple and unarguable pragmatism about
behaving ethically as a leader. A recent
US study shows that managers in low-trust
environments spend huge amounts of time
and energy dealing with disputes, social
tensions, politicking and interpersonal
rivalry – some managers spend well
over 50% of their time in such activity.
The costs of disillusionment, loss of loyalty
and demotivation amongst employees led by
poorly regarded managers is incalculable.
In hard commercial terms, too, perceptions
of corporate integrity and ethical conduct
are cash in the bank, a vital part of brand
value.
Stephen Covey got the first mention in
this piece and gets the last word. He believes
that leadership starts with the spiritual
self. Consistent with his principle that
one should ‘start with the end in
mind’, he asked us in Madrid to think
about our ‘Leadership Legacy’
– the lasting memorial to ourselves
as leaders we would wish to leave behind.
This legacy consists of the sum of your
behaviours, the effect you have on others
and the perception that others have of your
moral and ethical qualities.
What will your Leadership Legacy be?
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