VIDEOS
VIDEOS

Interrupting (Part 1): How it Should Be Handled

Watch how to best go about interrupting a work colleague mid-conversation to ensure that you stay focused and on topic.

Click here to find out more about our Coach Skills Development.

Using Summary Effectively

See how to effectively summarise a work dilemma to help a colleague understand and resolve their issue.

Click here to find out more about our Coach Skills Development.

An Example of Good Goal Setting

Take a look at some best practice advice for good goal setting in a professional environment.

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Cross Cultural Coaching

Phil Hayes delivers a presentation at the Open University Business School's recent Business Perspectives event on Intercultural Leadership, Management and Coaching. Additional presentations can be found here (registration required): http://view6.workcast.net/?pak=3852421523793535