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Influencing Skills

By Jenny Rogers £12.00

Product Code: MFC1010


The core techniques to get what you want from others: dealing with conflict and difficult people; persuading and adapting your approach so that you get a good hearing; negotiating to a win-win outcome. 

This book covers many of the skills and behaviours taught on senior leadership courses for organisations such as the BBC and the NHS. 

Published by Marshall Editions. 

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