Steve Marshall
Steve brings a unique blend of leadership experience gained in some of the toughest and most unforgiving environments together with a deep commitment to learning and development.
He helps leaders develop the extraordinary skills required to bring resilient, sustainable change in today’s composite, multi-faceted organisations and establishes high quality relationships that turn management groups into high performance teams.
Steve works where complexity and uncertainty converge; he brings frameworks for dialogue, decision making under stress, improvisation and participative decision-making. He works particularly well with ‘stuck’ or unproductive teams, and in facilitating strategic agenda setting and operational improvement.
His recent work includes:
- An appreciative review of an IT organisation where long-standing team issues were exposed and successfully resolved in real time. The group went on independently to link new behaviours to specific task and performance requirements
- Working with a healthcare group to help lead the change from a controlled, process-based organisation to one that was innovative, flexible and able to quickly capitalise on new opportunities.
- Enabling the director of a large-scale innovation programme to foster effective collaboration between multiple stake-holders and investors
- Delivering a series of decision-making seminars for telecoms executives responding to fundamental business change
- Facilitating a dialogic skills programme for an NHS group who needed to improve internal communications and relationships through an extended period of turbulent change
Steve’s expertise in complex environments and dynamic decision-making was gained operating military fighters and training fast-jet pilots. After a 15 year career in the air, he worked as an international adviser before being head-hunted into a consultancy role. At the forefront of management thinking, he is currently interested in understanding the role of leaders in working in virtual, remote environments and the potential of electronically enabled ‘community’ based organisations.
He underpins experience as a practitioner with strong academic credentials; after achieving a first degree in communication, an MBA and an MSc in organisation consulting, he is now studying with a leading business school for a PhD in the aesthetics of strategic decision making.
In his spare time Steve works with the Prince’s Trust as a business mentor to young entrepreneurs, runs marathons for charity and plays guitar very badly!